The Haridwar Consumer Forum has slapped a fine of Rs 60,000 on All India Institute of Medical Science (AIIMS) Rishikesh for giving a wrong HIV report to a man who was identified as Naseem Ali, a resident of Bhagwanpur in Haridwar.
According to the court, the report “delivered inadequate services thereby causing mental trauma to the complainant”, as reported by TOI.
AIIMS has been asked to pay Rs 60,000 compensation within a month.
After suffering an injury on July 12, 2014, Naseem Ali had visited a private hospital in Roorkee for first-aid where he found that his blood was not clotting properly, following which he was immediately admitted to the hospital. He was then referred to the AIIMS Rishikesh after three days of treatment. Further tests conducted at AIIMS diagnosed Ali as HIV+.
Ali was admitted to the Shri Mahant Indiresh Hospital, after his health kept getting worse. It was here that the aggrieved was detected HIV negative on July 28, 2014.
Later next year on January, Ali filed a complaint with the district consumer forum against DR BS Saini Kalawati Hospital, AIIMS Rishikesh and United Indian Insurance Company for their wrong diagnosis. Apart from the Rs 50,000 fine of AIIMS Rishikesh, the consumer forum also asked AIIMS to pay Rs 10,000 for “wasting the complainant’s time and energy”.
Meanwhile Dr Manoj Gupta, spokesperson of AIIMS Rishikesh said, “We will appeal against the judgement in the State Consumer Forum. It was a documentation error and probably the very next day, it became clear to the patient that his report was negative,” as quoted by TOI.