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Home » Business » EPFO Update: New Rule Simplifies EPF Death Claim Process – Here’s How

EPFO Update: New Rule Simplifies EPF Death Claim Process – Here’s How

To authenticate the deceased's membership and the legitimacy of the claimants, the file must meticulously document the verification procedures.

By Newsd
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EPFO Update

EPFO Update: Considering the challenges faced by field offices and the inability to update/correct Aadhaar details following a member’s death, the Employees Provident Fund Organisation (EPFO) has decided to process physical claims without seeding Aadhaar in all such death cases from now on.

Nevertheless, this concession requires approval via an e-office file from the Officer in Charge (OIC).

To authenticate the deceased’s membership and the legitimacy of the claimants, the file must meticulously document the verification procedures.

In a circular dated 17 May 2024, the retirement fund body said that the protocol should be implemented along with additional due diligence measures.

It only applies to cases where member details are accurate in the UAN but inaccurate or incomplete in the UID.

“In cases where Aadhaar data is correct but inaccurate or incomplete in the UAN, field offices must meticulously follow the guidelines delineated in Paragraphs 6.9 and 6.10 of JD SOP version-2 dated 26.03.2024. This involves rectifying the data in the UAN, seeding, and validating/authenticating the Aadhaar, in alignment with the instructions outlined in the prior Circular dated 24.09.2020,”EPFO circular stated.

Field office issues

According to the EPFO circular, field offices have encountered difficulties, especially when seeding and authenticating Aadhaar for deceased individuals.

  • Aadhaar records contain inaccuracies or incomplete information about members
  • Aadhaar information is unavailable for cases prior to its implementation
  • Aadhaar accounts that have been deactivated
  • Aadhaar validation through the UIDAI database is experiencing technical difficulties.

EPFO reports that field officers could not process the mentioned claims promptly, which led to delays in paying affected claimants.

Physical claims can now be processed without seeding Aadhaar. Here’s how.

  • Allowance for physical claims without Aadhaar seeding in death cases.
  • An e-office file needs to be approved by the Officer In Charge (OIC).
  • Verification of deceased membership and claimant authenticity is necessary.
  • OIC’s due diligence measures to prevent fraudulent withdrawals

Also Read: Mutual Fund Investors Rejoice: Sebi Relaxes Aadhaar-PAN KYC Rules for Easier Transactions

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