As consumers, we all want to be able to get the best products and services for our money. Unfortunately, sometimes companies don’t always live up to these expectations. That is why, in India, an annual event is celebrated on December 24th every year: National Consumer Rights Day (NCRD). This day serves as a reminder of the rights that Indian customers have and that they can use to protect themselves from unscrupulous business practices. It also provides an opportunity for consumers to demand better customer service and more transparency from companies. In this blog post, we will explore what NCRD is all about and how it benefits Indian customers.
What is National Consumer Rights Day?
National Consumer Rights Day, also known as World Consumer Rights Day, is celebrated annually on March 15. The day is observed to create awareness about consumer rights and responsibilities and to protect them from unfair trade practices. It also aims to empower consumers to demand their rights and fight for them.
In India, the National Consumer Rights Day is observed on December 24. It was first celebrated in 1986 by the then President of India, Mr. Giani Zail Singh. The day is observed by various consumer organizations across the country to create awareness about the rights of consumers and to sensitize them about their responsibilities. Various programs and events are organized on this day to create awareness about consumer rights.
The Indian government has also launched a national campaign called ‘Consumer Awareness Campaign’ (CAC) on this day to create awareness about consumer rights and responsibilities among citizens. Various activities are organized under this campaign such as seminars, workshops, street plays, rallies, etc.
What are the consumer rights in India?
In India, the consumer rights are protected under the Consumer Protection Act, 1986. These rights are as follows:
1. The right to be informed: The consumers have the right to be provided with all the necessary information about the product or service before they make a purchase.
2. The right to choose: The consumers have the right to choose from a variety of products and services available in the market.
3. The right to safety: The consumers have the right to be protected against any kind of hazard that may be caused by a product or service.
4. The right to seek redressal: In case of any grievance, the consumers have the right to seek redressal from the concerned authority.
How can consumers assert their rights?
In India, National Consumer Rights Day is celebrated on December 24th. This day is observed to create awareness among the consumers about their rights and responsibilities. It also aims to encourage them to play an active role in safeguarding their own interests as well as those of others.
There are several ways in which consumers can assert their rights:
1. By being aware of their rights: Consumers need to be aware of the various rights that they have been accorded by law. These include the right to be protected against unfair/restrictive trade practices, the right to be informed about the quality, quantity, standard and price of goods/services, the right to choose from a variety of goods/services at competitive prices, the right to be heard and to seek redressal against grievances, etc. Once they are aware of these rights, they can demand that they be respected and upheld by businesses.
2. By forming consumer groups: Another way for consumers to assert their rights is by coming together and forming groups. These groups can act as a forum for sharing information and experiences related to consumer rights violation. They can also take up collective action against erring businesses – such as filing class action lawsuits or boycott campaigns. Such group action often proves more effective in safeguarding consumer interests than individual action.
3. By complaining: If a consumer feels that his/her rights have been violated, he/she can lodge a complaint with the concerned authority – such as
National Consumer Rights Day is an important day that celebrates the rights of consumers and reminds us all to be aware of our consumer rights. This year, December 24, 2022 marks National Consumer Rights Day in India and it is a time for reflection on how we can protect ourselves as consumers. We should educate ourselves on our consumer rights, file complaints if necessary, and always make sure to read contracts before signing them. As long as we stay alert and know our rights as consumers, we are helping to create a better world for everyone.
Frequently Asked Questions Regarding National Consumer Rights Day
When does National Consumer Rights Day occur?
National Consumer Rights Day is observed annually on December 24 in India. Although World Consumer Rights Day is already celebrated annually on March 15, India has its own national Consumer Rights Day.
Why is December 24 observed in India as Consumer Rights Day?
The 24th of December is observed as National Consumer Rights Day in India because on that date in 1986, the President of India signed the Consumer Protection Act.
What is the theme of the 2022 National Consumer Rights Day?
The theme for National Consumer Rights Day in 2022 will be “Fair Digital Finance.” Each year, a different theme is chosen for Consumer Rights Day in order to raise awareness of consumer rights and responsibilities.
When is the International Day for Consumer Rights observed?
World Consumer Rights Day is celebrated annually on March 15. However, India celebrates its own National Consumer Rights Day annually on December 24th, the date the country’s Consumer Protection Act was passed.