Referring to the guidelines for the examination and academic calendar on April 29, the University Grants Commission (UGC) on Sunday, May 10, asked universities to establish a separate cell for addressing grievances of the students related to the exam and other academic activities due to the Covid-19 pandemic.
A notice regarding this has been published on the UGC’s official website.
As per the notification, the commission has issued an email id and helpline number to resolve grievances of the students to the exam and other academic activities that have arisen due to the coronavirus pandemic.
UGC has issued a special helpline number:-011-23236374, and e-mail: [email protected]
Students can also lodge their grievances on the existing online students’ Grievance Redressal Portal of UGC. The commission has also constituted a task force to monitor concerns of students, teachers, and institutions, and redress them accordingly.
The commission has further appealed to all universities and colleges to upload the notice on their respective official portal, and also share it with the teaching and student community via email and other digital media.
UGC released the revised academic calendar for the new academic session and as per UGC calendar, the new session for second and third-year students will begin from August 1, and for new batch i.e., first-year students, the session will begin from September 1, 2020.