Amazon recruitment 2019: Apply for Software Development Engineer/Customer Service Associate posts; check important details here
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Amazon, e-commerce giant, is looking to hire more employees in Bengaluru and Hyderabad. All the interested, eligible candidates are advised to keep track on the official website. According to reports, the e-commerce giant is will recruit Software Development Engineers/ Customer Service Associates.
Job profile: Customer Service Associates
Candidates should deliver timely, accurate and professional customer service to all Amazon customers.
Software Development Engineer
Candidates should design and code right solutions starting with broadly defined problems.
Knowledge/ Skills Required
Excellent communication skills (written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills
Ability to clearly understand and state the issues customers present
Ability to concentrate
Follow customers issues without distraction to resolution
Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment
Computer Knowledge/Skills
Ability to use a desktop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Understanding of the Internet.
Ability to successfully navigate websites
Proficient knowledge of email applications
Ability to learn in various media
Ability to adapt to changes in the work environment
Customer Focus
Possess excellent customer service skills.
Maintaining focus on the customer issue in a fast-paced environment.
Ability to empathize with the customer.
Prioritize customer needs
Demonstrate interpersonal skills with a diverse customer base
Demonstrate conflict resolution, negotiation, and de-escalation skills
Demonstrate ownership to resolve challenging customer issues
Ability to determine customer needs
Maintain regular and reliable attendance
Flexible with the working schedule
Ability to work overtime
Problem Solving Skills
Highlights
Amazon, e-commerce giant, is looking to hire more employees in Bengaluru and Hyderabad. All the interested, eligible candidates are advised to keep track on the official website.
According to reports, the e-commerce giant is will recruit Software Development Engineers/ Customer Service Associates.