Amazon recruitment 2019: Apply for Software Development Engineer/Customer Service Associate posts; check important details here
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Amazon recruitment 2019: Apply for Software Development Engineer/Customer Service Associate posts; check important details here

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Amazon, e-commerce giant, is looking to hire more employees in Bengaluru and Hyderabad. All the interested, eligible candidates are advised to keep track on the official website. According to reports, the e-commerce giant is will recruit Software Development Engineers/ Customer Service Associates.

Job profile: Customer Service Associates

  • Candidates should deliver timely, accurate and professional customer service to all Amazon customers.
  • Software Development Engineer
  • Candidates should design and code right solutions starting with broadly defined problems.
  • Knowledge/ Skills Required
  • Excellent communication skills (written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills
  • Good comprehension skills
  • Ability to clearly understand and state the issues customers present
  • Ability to concentrate
  • Follow customers issues without distraction to resolution
  • Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment
  • Computer Knowledge/Skills
  • Ability to use a desktop computer system
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Excellent typing skills
  • Understanding of the Internet.
  • Ability to successfully navigate websites
  • Proficient knowledge of email applications
  • Ability to learn in various media
  • Ability to adapt to changes in the work environment
  • Customer Focus
  • Possess excellent customer service skills.
  • Maintaining focus on the customer issue in a fast-paced environment.
  • Ability to empathize with the customer.
  • Prioritize customer needs
  • Demonstrate interpersonal skills with a diverse customer base
  • Demonstrate conflict resolution, negotiation, and de-escalation skills
  • Demonstrate ownership to resolve challenging customer issues
  • Ability to determine customer needs
  • Maintain regular and reliable attendance
  • Flexible with the working schedule
  • Ability to work overtime
  • Problem Solving Skills

Highlights

Amazon, e-commerce giant, is looking to hire more employees in Bengaluru and Hyderabad. All the interested, eligible candidates are advised to keep track on the official website.

According to reports, the e-commerce giant is will recruit Software Development Engineers/ Customer Service Associates.

Official website: www.amazoon.in

Note: Candidates must check the official website to know the complete details of the recruitment.

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