Amazon, e-commerce giant, is looking to hire more employees in Bengaluru and Hyderabad. All the interested, eligible candidates are advised to keep track on the official website. According to reports, the e-commerce giant is will recruit Software Development Engineers/ Customer Service Associates.
Job profile: Customer Service Associates
- Candidates should deliver timely, accurate and professional customer service to all Amazon customers.
- Software Development Engineer
- Candidates should design and code right solutions starting with broadly defined problems.
- Knowledge/ Skills Required
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills
- Ability to clearly understand and state the issues customers present
- Ability to concentrate
- Follow customers issues without distraction to resolution
- Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment
- Computer Knowledge/Skills
- Ability to use a desktop computer system
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Excellent typing skills
- Understanding of the Internet.
- Ability to successfully navigate websites
- Proficient knowledge of email applications
- Ability to learn in various media
- Ability to adapt to changes in the work environment
- Customer Focus
- Possess excellent customer service skills.
- Maintaining focus on the customer issue in a fast-paced environment.
- Ability to empathize with the customer.
- Prioritize customer needs
- Demonstrate interpersonal skills with a diverse customer base
- Demonstrate conflict resolution, negotiation, and de-escalation skills
- Demonstrate ownership to resolve challenging customer issues
- Ability to determine customer needs
- Maintain regular and reliable attendance
- Flexible with the working schedule
- Ability to work overtime
- Problem Solving Skills
Amazon, e-commerce giant, is looking to hire more employees in Bengaluru and Hyderabad. All the interested, eligible candidates are advised to keep track on the official website.
According to reports, the e-commerce giant is will recruit Software Development Engineers/ Customer Service Associates.
Official website: www.amazoon.in
Note: Candidates must check the official website to know the complete details of the recruitment.