Nitin Soni, Director at Fitch Ratings has claimed that Reliance Jio Infocomm’s subscriber base may touch 100 million by March 2017 end. He also warned that the customer base may shrink if once the telecom operator starts charging its customers.
“We think that Jio is adopting a very sound strategy of offering free voice and text services and free data till the end of March to bolster its subscriber base. They currently have 52-55 million subscribers and it could well increase to 100 million by end of March, but we will need to remember that these are free services,” Soni told BTVi in an interview.
“So as long as it is free, even a customer who is a customer of Airtel or Idea will still take a free Jio SIM to enjoy free services for the next three months. But I think there will be some churn when Jio will start charging from April 1 and that churn may well reduce the subscriber base by 5-10%,” he added.
“I think at that time the price will be the sole determinant for a customer whether they want to shift to their second SIM on Jio or whether they want to retain their existing SIM with the incumbent. And at that time, the customer will decide how much they are going to pay on a monthly basis to the telecom operator and if Jio at that time is cheaper than the incumbents, then they might as well shift to Jio,” Soni said.
“I think there will be a slew of other offers, which we believe will come in the next three months to further attract subscribers and incumbents, will obviously take efforts to retain their existing subscriber base and not allow their premium subscriber base to churn over to Jio,” he added.
Talking about consolidation in the telecom space, Soni said the telecom industry cannot afford more than four to five participants in the long run.
“We also believe that Reliance Jio entry into the industry will hasten consolidation, given the competitive intensity has notched quite high now and they have recently extended the offer to March 31.”
“The consolidation has been going on, we have seen Reliance Communications acquiring MTS, and then merging its operations with Aircel. And some of the weaker telcos are looking also to exit the market. But we believe that there could be some more consolidation in the medium term,” said Soni.
Soni said Fitch Ratings views the outlook for the entire sector as negative for 2017. “We believe that data tariff will fall by 15-20% because of competitive intensity coming along from Jio.”