Just two months after a man from Maharashtra was delivered a brick instead of the mobile phone he had ordered, Bollywood actor Sonakshi Sinha received a piece of iron instead of the ‘Bose earphones’ she had ordered from Amazon.
Taking to Twitter, the Lootera actor tweeted a picture of a rusted iron piece that she received instead of the Bose earphones she ordered. “Hey @amazonIN! Look what i got instead of the @bose headphones i ordered! Properly packed and unopened box, looked legit… but only on the outside. Oh and your customer service doesnt even want to help, thats what makes it even worse.”
Hey @amazonIN! Look what i got instead of the @bose headphones i ordered! Properly packed and unopened box, looked legit… but only on the outside. Oh and your customer service doesnt even want to help, thats what makes it even worse. pic.twitter.com/sA1TwRNwGl
— Sonakshi Sinha (@sonakshisinha) December 11, 2018
Soon the e-commerce company responded to the tweet apologising for the “ordering experience” and “subsequent correspondence.”
Uh-oh! This is unacceptable! Apologies for the recent ordering experience and the subsequent correspondence with our support team. Please share your details here: https://t.co/vIE01Lj9nJ, we’ll get in touch with you directly. ^JC
— Amazon Help (@AmazonHelp) December 11, 2018
Reacting to Sonakshi‘s post, many spoke in her support but some users also took a humorous dig at the situation. “No partiality with celebrity. Good job @amazonIN,” read one of the tweets.
Here are some of the many reactions to the viral post:
Wonderfull..u hv shown the best example of no partially..u harras customer at the same level even being celebrity..excellent.
— Ashish (@iHeartThoarb) December 12, 2018
?i thought this happens only to a common being…
— Nitinpradhan (@Nitinpr58755532) December 11, 2018
Atleast you got the bubble wrap.?
— Lady Sass ™ ? (@OhSheMocks) December 12, 2018