311 Day 2024 (US): March 11 is observed annually as 311 Day. Although we do possess an emergency services phone number, what transpires when we possess a valid inquiry that does not qualify as an emergency? The purpose of the 311 system is to assist citizens in reporting problems, obtaining information about city services, and resolving inquiries.
An Overview Of 311 Day
A multi-channel service that connects citizens with the government is now known as 311. Presently, the ubiquity of technology also yields an abundance of data that enhances the administration of cities. In January 1999, Baltimore became the initial municipality to implement 311 as a non-emergency police number; Chicago soon followed suit by launching the initial comprehensive 3-1-1 system, which furnished information and tracked city services from the time of intake to resolution.
Indeed, the Ash Institute for Democratic Governance and Innovation at Harvard University’s John F. Kennedy School of Government presented the Chicago 3-1-1 with several national honors, most notably the Innovations in American Government Award in 2003. Not only did it ensure that city services were delivered to residents without incident, but it also functions as a backup system for the city’s 911 contact center, demonstrating its worth.
Presently, the 311 system is expanding from main metropolitan areas to smaller towns throughout the United States. Seven Google.org Fellows collaborated with the City of San José in 2020. Google, San José, Las Vegas, Los Angeles, Oakland, and Santa Clara County established 311 Day. This initiative aimed to celebrate the ‘first’ responders who answer these calls and provide assistance to individuals while also raising awareness of the non-emergency number.
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Day of 311 FAQs
What day is 3/11?
311 Day is annually observed on March 11. The occasion will occur on a Monday in 2024.
Methods for Observing 311 Day
Establish a tribute band to 311
Congregate your loved ones and friends, gather some musical instruments, and prepare to rock out to 311’s greatest songs, including “Beautiful Disaster,” “Down,” and “Amber.” For assistance in transcribing the lyrics, an abundance of online resources are available.
Have a night of 311 karaoke.
Gather your friends and family for an evening of singing along to 311 classics if you do not have a full ensemble. Ensure there are ample beverages and refreshments available.
Developing 311-themed embellishments
Creating or purchasing balloons, banners, and posters with a 311 motif is a simple way to express your admiration for the group. Even handmade decorations made of construction paper and glitter are possible.
Celebrate 311 with a celebration.
Delight your companions with a night dedicated to commemorating everything 311-related. I would like to request that all attendees don costumes that are relevant to the year 3110. In addition, arrange enjoyable activities such as karaoke contests or trivia games.
Attend a nearby 311 concert.
Seeing the band perform should be a priority if one’s itinerary permits it. One cannot compare to the experience of witnessing one of their legendary concerts in person.
Five crucial details regarding 311 services
The genesis of communications
Cell phones were used to make approximately one-third of all 311 calls in the United States, as opposed to landlines.
Common culture
311 was occasionally employed as a fictitious area code in Bell System advertisements featuring telephones in the United States.
Implementation in San Francisco
The telephone number for the city and county of San Francisco is 311.
The expense of municipal services
By integrating 311 and CitiSta, the expenses associated with municipal services in Baltimore have been diminished.
311 buildings
Panama, Costa Rica, and Puerto Rico are among the nations that have established nationwide 311 centers.
311 DAY DATES
| Year | Date | Day |
|---|---|---|
| 2024 | March 11 | Monday |
| 2025 | March 11 | Tuesday |
| 2026 | March 11 | Wednesday |
| 2027 | March 11 | Thursday |
| 2028 | March 11 | Saturday |
