Jet Airways has suddenly cut its menu options for domestic passengers by more than two-thirds, from 23 to just seven choices. This means people who might have food allergies or are vegan or lactose or gluten-intolerant may not have much to eat besides some fruits served to them.
According to the report, Jet Airways is the only full-service Indian airline to have such miserable pickings for its passengers. The options now available are vegetarian and non-vegetarian meals, child meal, baby meal, Jain meal, diabetic meal, and fruit platter.
“Going by trends we have seen certain special meal options have a higher consumption pattern than others on our domestic flights,” a Jet Airways official was quoted saying. “While finalising our list of special meals available to our domestic flyers, we have ensured meal options like the fruit platter to be included to serve guests requesting bland food or gluten free meals.”
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A vegan passenger who flew Jet Airways was served a special meal that catered to his request when he travelled to Delhi on July 21, DNA reported. However, when he caught a flight back to Mumbai on July 28, he was told that the airline did not have a vegan meal option anymore.
Another passenger Siva also said his travel agents had told him they were not informed about the airline’s meal changes. This is a serious issue concerning personal choices, health safety and principles,” Siva wrote in a letter Jet Airways. “To make such a broad policy change without advance intimation is unethical and cruel”.
Earlier in the month, Air India reduced its menu option to only vegetarian meals. No non-vegetarian meal will be served to passengers on board.
