A vegetarian passenger claiming to be ‘pure janeu-dhari Brahmin’, was traveling from Jet Airways and was reportedly served non-vegetarian food, following to which a consumer court directed the airlines to compensate the passenger with Rs 65,000.
The passenger Bhanuprasad Jani of Rajkot affirmed that he had ordered vegetarian food, despite that, the airlines served him non-veg meal. Accepting Jani’s contention that serving non-vegetarian food to him was ‘unfair trade practice’, The Rajkot District Consumer Dispute Redressal Forum last week ordered the airlines to pay him compensation. Mental Agony, harassment, and legal expenditure have also been factored into the compensation.
The incident report back to August 2016, when Jani was traveling from Chennai to Mumbai on his way home to Rajkot. He had ordered Asian vegetarian meal, but was served non-vegetarian food. After eating some it, he realised it was not vegetarian, and vomited right away. He took photographs and videos of the food item and the events that followed on the flight.
Meanwhile, the airline defended saying that Jani had ordered Asian vegetarian meal first, but later changed his order. The airline said the food packet delivered to him had the ‘non-veg’ label. It also said that the photographs taken by Jani showed that he had not eaten anything from the packet.
