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Samsung reveals why Note 7 phones are catching fire

By Newsd
Updated on :
Source: dw.com

Korean electronic company Samsung announced on Monday the real cause of its Galaxy Note 7 smartphones sudden over-heating and bursting into flames. The investigation report blames both the design and manufacture of the device’s batteries for the fatal malfunction.

It took about seven hundred researchers and engineers examined hundreds of thousands of the devices and tens of thousands of batteries to pinpoint the source of the failure. The world’s largest smartphone maker said it was taking responsibility for our failure to ultimately identify and verify the issues arising out of the battery design and manufacturing process, as per The News Minute reports.

The terror began after reports surfaced in the late summer that the company’s new model of smartphone was spontaneously catching fire. An initial recall in September saw Samsung taking 2.5 million devices out of circulation. The firm then placed the blame on the phone’s lithium batteries, and re-released the Galaxy Note 7 later in September. However, the issue had not been resolved and the company was forced to discontinue the model in October.

Samsung had to go through immense criticism for the re-release of the phone after what was apparently an incomplete initial investigation into the source of the fault.