A day after being slammed for manhandling a passenger, IndiGo has presented its version of the entire incident. While the video shows the passenger was being manhandled by the IndiGo staff, the airline has added a new twist saying the apparent whistleblower, who shot the video, was the main culprit in the incident.
The airline made the revelation in its report which was submitted to the Ministry of Civil Aviation on Wednesday.Here’s how the incident unfolded according to IndiGo.
— ANI (@ANI) November 7, 2017
On Tuesday, Union Minister Jayant Sinha sought a report from budget carrier IndiGo regarding the incident at Delhi airport last month, when a passenger was manhandled by the airline’s staff.
The incident happened on October 15 surfaced only on Tuesday after a video showed passenger Rajiv Katyal being manhandled by the airline’s staff after a verbal altercation. Katyal, who arrived from Chennai, was waiting for the passenger bus at the airport when the incident happened. It is not clear exactly who started the verbal altercation.
However, the airline, in its report, owned up to the fault and clarified that its employee Montu Kalra (since sacked by IndiGo) who shot the video was indeed the one who instigated the incident.